SEPT. 5, 2007 PART 1.. SHOWDOWN AT THE TRACFONE TECHNICAL CUSTOMER SERVICE EXTENSION NO. 5.

PART NO. 1

LOCKERRIDGE VS. TRACFONE......

SHOWDOWN AT THE TECHNICAL CUSTOMER SERVICE EXTENSION NO. 5.. HELP DESK CORRAL!

FOR ALLOWING US TO RIP YOU, OF ALL YOUR HARD EARNED QUIET DIGNITY..

BY HAVING YOU SIT ON THE PHONE ON HOLD EVERYDAY FOR TWO WEEKS WAITING ON EXTENSION NO. 5

LOSING 110 MINUTES OF ROLLOVER TIME..

AND KEEPING YOU IN SUCH A STATE OF CONFUSION THAT YOU WILL HAVE NO IDEA WHO TO TURN TO TO FIX A PROBLEM CREATED BY, US HERE AT THE TECHNICAL CUSTOMER SERVICE EXTENSION NO. 5 .. AT TRACFONE..

THANKYOU.. FOR ALLOWING US TO BE RUDE..

OFFENSIVE..

SUPERIOR..

ALL IN ALL A REAL BITCH TO DEAL WITH..

LORD HELP A LOCKIE WITH THE KEEPING OF HER SOUL ON THE HIGH SIDE OF THE FIRE WITH THIS TRIAL WITH THE PEOPLE FROM TECHNICAL CUSTOMER SERVICE .... EXTENSION ... 5.... ( HERE AFTER KNOW AS THE MARTIANS)

AT TRACFONE.. THE NATIONS LEADING PREPAID WIRELESS SERVER IN THE WORLD..

HONESTLY, THE ONLY THING I CAN THINK OF THAT COULD POSSIBLY EXPLAIN MY RECENT EXPERIENCE WITH THE TRACFONE PEOPLE DOING A UPGRADE IN MY SERVICE AREA IS THAT THEY ARE NOT FROM AROUND HERE.. THEY ARE FROM MARS..

MY LOVELY... CAN PLAY 21 ON IT AND AND IT LETS ME WIN A LOT.... FLIP PHONE WITH DIGITAL AND ANALOG CAPABILITIES.. ( I COULD CALL PEOPLE FROM THE BOTTOM OF WELL AND HAVE SERVICE!) VOICE ACTIVATED SPEED DIALING.. MOTOROLA WAS NO LONGER GOING TO WORK.... !!!! IT IS LIKE LOSING A MEMBER OF MY FAMILY .. IT IS JUST NOT RIGHT... TO THROW A PERFECTLY LOVELY PHONE AWAY .. ..IT HAS SERVED ME FOR 3 YEARS NOW.. NEVER A MINUTES TROUBLE AND THE BATTERY WILL HOLD THE THING FOR 3 DAYS WITHOUT A SQUEAK OR A TRIBBLE ABOUT NEEDING FED.. I PAID 130 DOLLARS FOR THAT PHONE.. I WANTED ONE I COULD DEPEND ON.. AND I GOT IT.. NO MORE.. NO MORE..

THEY ARE SENDING ME FREE OF CHARGE.. AN UPGRADE PHONE, BECAUSE OF MY YEARS OF VALUED CUSTOMER TIME WITH THEM.. BEEN USING THEM FOR AROUND 8 YEARS NOW.. NEVER HAD A PROBLEM BEFORE NOW..

I MUST OF BEEN SAVING UP FOR THIS ONE HUGE GOOF UP.... THE WIRELESS SERVER AGAINST THE LOWLY USER OF THE SERVICE.. CAUSE IT JUST COULD NOT BE WORSE.. NO WAY!

TIME LINE.. DAYS TO ULTIMATE SHOWDOWN..

WEDNESDAY AFTERNOON TWO WEEKS AGO..

INITIAL CONTACT.. RECORDED MESSAGE ON MY LANLINE PHONE.. GO TO TRACFONE .COM AND SELECT TECHNICAL SERVICE.. THEN SELECT OPTION 4 AND THEN FILL OUT NEED INFORMATION AND YOUR NEW PHONE WILL BE SHIPPED TO YOU WITHIN 2 WORKING DAYS... SERVICE WILL CONTINUE UNTIL THE 10TH OF SEPTEMBER.. HURRY BECAUSE SUPPLIES OF UPGRADE PHONES ARE LIMITED..

I HURRIED.. I WAS ONLINE ALREADY.. ( BIG SURPRISE HUH?)

SO I ZOOMED OVER AND CHOSE TECHNICAL SERVICE..

CHOSE NO. 4 .. FILLED OUT THE FORMS TORE APART MY PHONE GOT THE SERIAL NUMBER FROM UNDER THE BATTERY.. AND THEN THEY WANTED ME TO TURN IT ON IMMEDIATELY SO THEY COULD TRANSMIT CODES TO IT.. FUMBLE BUMBLE.. DONE.. CODE ENTRY MODE.. CODE ACCEPTED.. TADA! DONE~

WRONG KEMOSABEE...

MESSAGE COMES UP FOR ME TO CALL A NUMBER AND CHOOSE NO. 4 AND THEN CHOOSE THE EXTENSION .. NO. 5...

THE MARTIANS ARE HERE!

TIME LINE.. 2 PM. MY TIME..

PUT ME ON HOLD.. TOLD ME THAT IT WOULD BE ABOUT A 15 MINUTE WAIT.. WELL THE SAME LADY WHO SENT THE ORIGINAL MESSAGE LEADING TO THIS ROAD OF HELL... RECORDED MESSAGE DID... IN ANOTHER RECORDED MESSAGE..

THEN SHE TOLD ME AROUND EVERY 3 MINUTES THAT TO HAVE MY CELL PHONE CHARGED AND TURNED ON.. AND THAT PERHAPS I COULD BE SERVED AT TRACFONE .COM FOR MY NEEDS.. WHICH MIGHT BE.... AND THE LIST WAS 20 ITEMS LONG..

NO MUSIC ..

JUST THIS RECORDING...

OVER AND OVER AND OVER AND OVER AND OVER..

TIME LINE.. 3PM..

AND OVER AND OVER AND OVER AND OVER..

THEN A NEW THING.. YIPPEEE..

SHE TELLS ME THAT RIGHT NOW THE CALL LOAD IS EXTREMLY HEAVY AND TO CALL BACK THE NEXT DAY BETWEEN 8 AM. AND 3PM..

AND THEN IT HANGS UP ON ME..

BUT.. BUT... BUT...SPLUTTER.. SPIT.. !!!!! .. ME.. I.. LOCKIE.. WAS ONE OF THE HEAVY USAGE TYPE PEOPLE.. THIS WAS NOT MAKING MY

HAIR ANY DARKER ... AND I TRY TO AVOID THOSE SITUATIONS IF AT ALL POSSIBLE..

WHEN I GET ANGRY.. I STAY THAT WAY FOR A LONG, LONG, LONG, TIME.. I CAN TAKE A LOT OF CRAP.. BUT WHEN I FINALLY FLUSH OUT .. ... TAKES A LOT OF WATER IF YOU KNOW MY MEANING..

SO MY CRAPOMETER WAS STILL IN THE LOW AMOUNTS.. AND I DID AS ASKED..

AND HUNG UP FOR THE REQUIRED TIME REQUESTED OF ME.. I AM VERY OBLIGING ... REMEMBER THIS MOMENT.. PLEASE..

TIMELINE 8:15 AM THE FOLLOWING DAY....

SAME RECORDING .. SAME WAIT TIME THEY PROMISED.. AND I GUESS THEY HAD TOLD SO MANY PEOPLE TO CALL BACK BETWEEN 8AM. AND 3PM THAT EVERYONE CALLED AT 8:15 AM..

THE 15 MINUTE HOLD TIME BECAME ONE HOUR.. WHILE THE SAME RECORDING PLAYED OVER AND OVER AND OVER AND OVER..

I AM A SAINT... THEY ARE FROM MARS..

THE PHONE SUDDENLY RANG AND THIS FEMALE VOICE SAID..

WELDM;IETTTGAN;.. KSDFAEIRTATITERJTIWAJF

AND THEN SILENCE..

I SAID.. PARDON ME MA'AM I DID NOT HEAR YOU CLEARLY PLEASE REPEAT THAT..

SHE SAYS..

SKDJFFJSDAJGAIOTUEIUTJEWAIWJS....DJFAISJIEUWAAS;...?????

SHE HAD THE VOLUME TURNED UP SO HIGH, AND WAS SPEAKING SO CLOSE TO THE MICROPHONE THAT EVEN IF SHE COULD SPEAK ENGLISH..

IT WAS SO GARBLED AND I KEPT GETTING FEEDBACK.. AND THAT HURTS!.. THAT I JUST TALKED OVER HER AND GAVE HERE MY CASE NUMBER...

AND THEN JUST SAT THERE AND WAITED FOR HER TO DO WHAT EVER CAME NATURALLY TO THE THINGS FROM OTHER PLANETS.

I MEAN WHAT COULD I DO? SHE WASN'T LISTENING TO ME.. I COULDN'T LISTEN TO HER AND IT DO US ANY GOOD.. SO I JUST WAITED FOR SOME KIND OF ACTION FROM THE MARTIANS..

I HEARD KEYS CLATTERING .. THEN SHE IS ASKING FOR THE SAME INFORMATION I HAD SUBMITTED ON THE WEBSITE.. AGAIN.

I THINK.. SO I TRIED TO GIVE HERE WHAT SHE WANTED..

SHE TOLD ME I WOULD RETAIN MY OLD PHONE NUMBER.. NOT TO WORRY ABOUT THE DUE DATE ON MY SERVICE THAT TO BUY THE AIRTIME CARD AND ADD IT TO THE OLD PHONE AND WHEN THE NEW ONE GOT TO ME.. CALL THEM BACK AND THEY WOULD TRANSFER IT ALL OVER TO THE NEW PHONE..

BUT NO HURRY I HAD UNTIL SEPT. 10TH...

THATS RIGHT TONTO..

LIAR .. LIAR ... I WISH I HAD AN INTERPLANETARY LIGHTER TO SET THE HEIFER'S PANTS ON FIRE..!

THEN SHE SAYS THANKYOU .. I THINK... AND HUNG UP ON ME .. AGAIN... SIGH..

MORE ON THE CONTINUING SAGA OF LOCKIE VERSUS TRACFONE..

IN PART TWO TOMORROW..

CAUSE IF I DON'T TAKE A BREAK MY HAND IS GOING TO BREAK OFF AT THE WRIST AND YOU GUYS ARE GOING TO ABANDON THE WOES OF GETTING SCREWED BY THE CELLPHONE COMPANY TALE BY LOCKIE..

AND I REALLY REALLY NEED FEEDBACK ON THIS MESS .. CAUSE UNTIL I GET MY 110 MINUTES ROLL OVER TIME..

I AM LEARNING TO SPEAK MARTIAN.. EVERY DAY.. OVER AND OVER AND OVER AND OVER AND OVER..

I CAN BE CLASSED GRADE A NIGHTMARE WITH A SMILE ON MY LIPS AND YOU DIE IN MY EYE..

I WILL NOT BE RIPPED OFF NOW.. GOT TO MUCH INVESTED ...

OVER AND OVER AND OVER!

TILL TOMORROW..

HIGH OLE HOMER AWAY!!!

HEHEEE

lockerridge